How We Actually Build Your Infrastructure

Most IT companies talk about what they do. We'd rather show you exactly how we work and why our clients stick around for years.

No magic formulas or overnight fixes. Just practical experience from hundreds of server deployments across Canadian businesses since 2018.

Starting With Your Actual Situation

Here's what usually happens when you call us: we don't immediately recommend servers or switches. Instead, we ask about what's driving you crazy right now.

Maybe your team can't access files remotely without everything crawling. Or perhaps you've outgrown that old server and aren't sure what capacity you actually need. Sometimes it's just that nobody documented the network when it was set up three years ago.

We've found that rushing into hardware recommendations before understanding these specifics leads to either over-engineered setups that waste money or undersized systems that need replacing in eighteen months.

Our first meeting usually runs about 90 minutes. Not because we're slow, but because understanding your workflow matters more than selling you equipment.

network infrastructure planning session with detailed documentation and equipment assessment

Three Things We Won't Compromise On

After dealing with hundreds of networks across Alberta, these principles have kept our clients running smoothly.

Documentation That Actually Helps

We create network maps and configuration guides written for your team, not just for IT people. When something goes wrong at 11pm on a Saturday, you shouldn't need us to figure out which switch controls what.

Scalable From Day One

Your business won't stay the same size. We design systems that grow without requiring complete replacement. Adding ten workstations or a new office location shouldn't mean starting over.

Real Redundancy Planning

Backup systems aren't just about having spare equipment. It's about knowing exactly what happens when components fail and having tested procedures ready to go.

Our Standard Implementation Process

This timeline assumes a typical small business server setup. Larger projects obviously take longer.

1

Infrastructure Assessment

We map your existing network, test current performance, and identify bottlenecks. Takes about a week including off-hours testing to see real-world usage patterns.

2

Detailed Proposal Development

You get specific equipment recommendations with clear reasoning for each choice. We include three-year total cost projections because upfront price isn't the whole story.

3

Pre-Configuration and Testing

All equipment gets configured and tested in our shop before we bring it to your site. This catches issues when they're easy to fix, not during your deployment window.

4

Phased Implementation

We usually deploy in stages to minimize downtime. Most small business setups take a weekend. Larger migrations might happen over several weeks with careful cutover planning.

5

Team Training and Handoff

Your staff gets hands-on training for common tasks and troubleshooting. We don't want you calling us every time someone needs a password reset or file permissions adjusted.

6

30-Day Follow-Up Period

We schedule check-ins at one week and one month to address any issues that only show up during real use. Fine-tuning happens after you've actually lived with the system.

Perspectives From Our Team

Two of our senior engineers share what they've learned from years of infrastructure work across different industries.

senior network engineer Callum Thériault

Callum Thériault

Senior Network Engineer

"The biggest mistakes I see are businesses buying enterprise-grade equipment they don't need or cheaping out on switches that become bottlenecks within a year. Right-sizing matters more than people think. I always ask clients to walk me through their worst-case usage scenario before recommending capacity."

infrastructure specialist Renata Bjornstad

Renata Bjornstad

Infrastructure Specialist

"Documentation saves so much headache down the road. I spend probably 20% of project time just creating clear diagrams and procedures. When I get a panicked call two years later, having that documentation means we can troubleshoot remotely instead of driving out for something simple."